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Learning laboratory
Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.

Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.

Covid-19 and Management Systems Audit
The CQI|IRCA shares advice and guidance available to help auditors with conducting successful audits amid the coronavirus pandemic.