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Understanding design and development of products and services
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of ISO9001:2015; Clause 8.3.
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Adapting to the new normal: third-party audits
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.
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Eliminating the costs of poor quality
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
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Securing the TISAX label
Raymond Mooney, PCQI, Business Development Manager at TÜV Nord, UK, outlines the requirements and advantages of the TISAX Standard for automotive businesses.
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Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.