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Improving communication during audits
Yemi Shodipo, Director of Charis The Training Company in Lancashire, UK, explains how auditors can improve communication with their auditees

Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.

Remote auditing during the coronavirus
Sharon Shutler, CQP FCQI, shares her advice and guidance to help auditors carry out remote audits amid the coronavirus pandemic.

Supporting women in quality
Lionel Abbey, CQP FCQI, explains how he has helped support Akorfa Wuttor, Assistant Lecturer at University of Professional Studies, Accra (UPSA), Ghana, in her career, and how UPSA’s quality management course is attracting more women into quality roles across Africa.

Women in Quality: Natalie Shoemark-Dyer
Natalie Shoemark-Dyer, CQP FCQI, Head of Quality at Aspire Defence Services Limited in Tidworth, UK, explains how she has climbed the ranks and achieved great milestones in her quality career.

Error-proofing production for automotive manufacturing
Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, explores how quality management and Industry 4.0 technology can tackle the latest trends in the automotive industry

Meet the NNG Working Group
Amanda McKay, Chair of CQI’s Nuclear Special Interest Group (NucSIG), Alan Grogan, Head of Quality at Nuvia UK and James Brown secretary of NucSIG and Chair of the Nuclear Next Generation (NNG) group, discuss how the newly-formed NNG Working Group will help alleviate the skills gap and “demographic crisis” in the nuclear sector

Writing an effective nonconformity
Joseph Krolikowski, QMS Technical Director and Auditor at Perry Johnson Registrars, explains why writing non-conformity statements is an essential part of the auditing process.
Deming SIG explores improvement in ISO 9001:2015
Find out what happened at the latest Deming SIG event, which focused on providing an A3 structured approach to achieving improvement in organisations.

Creating a safe audit environment
Damien Tiller, Quality Manager, Lead PQMS and QMS auditor, UK, explores the difference between a good and bad audit.