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Top tips for problem solving with ISO 9001:2015
David Finney, CQP MCQI, founder of The Energy of Conversation and trainer in coaching and auditing, shares his top tips for problem solving, while meeting the requirements for ISO 9001:2015.
A question of MSS 1000
Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional.
NHS in the spotlight
Andrew Corbett-Nolan on why NHS organisations need to share best practice in order to improve their service.
Member case study: what counts as CPD
Chartered Quality Professional Colin Duguid explains why any learning activity that enhances your competence and professionalism can be recorded as CPD.
Video: CPD – what you need to know
CQI members reveal their tops tips for successful CPD
Member case study: the process of CPD
CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.
Inside an RAF improvement programme
Squadron leader Ken Felton explains how he launched a groundbreaking improvement programme and changed perceptions of quality in the RAF.
Member case study: how CPD helped me
Paul Naysmith, FCQI CQP, reveals how carefully targeted CPD activities helped him gain Fellowship of the CQI.
Exclusive book extract from Coca-Cola’s vice president of innovation and entrepreneurship
David Butler, Coca-Cola’s vice president of innovation and entrepreneurship, reveals the company’s design-led strategy for growth.
The best of the CQI eLibrary: Improvement
To visit the CQI eLibrary, click on the link on the My CQI homepage