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The power of benchmarking
Andrew Ward CQP MCQI outlines benchmarking as a business improvement tool, outlining the benefits and the potential pitfalls.
Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.
Bridging quality management and Lean construction principles
Lean construction specialist and civil engineer Reynald Miasis examines how quality management and Lean construction principles align to reduce waste and improve quality.
Organisational factors reducing quality standards
Associate auditor S Sowrirajan, Accountable Manager at Lakshmi Machine Works in India, examines the factors that can have an impact on quality standards in an organisation.
Strengths and weaknesses of the checklist approach to auditing
Andrew Ward CQP MCQI examines the benefits and challenges of taking a checklist approach to audits.
Importance of audit in aviation maintenance
Associate auditor S. Sowrirajan takes a closer look at the importance of regular audits in the highly regulated aviation maintenance sector.
Learning laboratory
Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.
Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.
Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.
When quality is crucial
Amarjit Kaur Gill CQP MCQI outlines why it is vital that companies help every one of their employees to see quality as integral to their role.