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Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals

Best of the CQI eLibrary: change management
Change management is a major challenge for quality professionals today. We highlight five of the latest articles on change management.

Auditing for improvement
Dan Kent, CQP FCQI, Head of Quality at Lloyd’s Register, explains how internal and external auditors can benefit from the CQI's Profession Map and drive improvement.

NHS in the spotlight
Andrew Corbett-Nolan on why NHS organisations need to share best practice in order to improve their service.

Member case study: what counts as CPD
Chartered Quality Professional Colin Duguid explains why any learning activity that enhances your competence and professionalism can be recorded as CPD.

Video: CPD – what you need to know
CQI members reveal their tops tips for successful CPD

Member case study: the process of CPD
CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.

Inside an RAF improvement programme
Squadron leader Ken Felton explains how he launched a groundbreaking improvement programme and changed perceptions of quality in the RAF.

Member case study: how CPD helped me
Paul Naysmith, FCQI CQP, reveals how carefully targeted CPD activities helped him gain Fellowship of the CQI.

Exclusive book extract from Coca-Cola’s vice president of innovation and entrepreneurship
David Butler, Coca-Cola’s vice president of innovation and entrepreneurship, reveals the company’s design-led strategy for growth.