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Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.
Planning audits using Quality 4.0
Divine Ashu, an IRCA-certified Lead Auditor in Cameroon, looks at the importance of Quality 4.0 in auditing.
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
Applying Deming’s principles to hiring auditors
Lead auditor Rasoul Aivazi explains how Deming's principles of profound knowledge apply to a conscientious approach to auditing.
How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.