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What measures should you be recording?
Susannah Clarke, Managing Director at PMI, explores how recording the right measures can help you to improve your processes.
5 minutes with… Anthony Kamau, PCQI Quality & Risk Manager, East Africa at Laborex (CFAO Healthcare)
Anthony Kamau talks to Alicia Dimas about how quality is playing an increasingly important role in the East African health sector
How to achieve an effective management review
Angelique Macrez, Group Performance Improvement Manager at Osborne, explains the benefits of the management review.
Human factors in manufacturing – Part 2
In the second part of this two part series, David Scrimshire explores how to better address the root causes for human errors and how to motivate people in your organisation
Canadian Blood Services celebrates WQD
Canadian Blood Services celebrates World Quality Day with an open house at the organisation’s operations facility in Brampton, Ontario.
The policy voice of the CQI
The CQI’s seventh Corporate Connect event of the year explored the role of the CQI’s policy department.
The policy voice of the CQI
The CQI’s seventh Corporate Connect event of the year explored the role of the CQI’s policy department.
Artificial Intelligence: A powerful tool for quality professionals
Chiamaka Igwe, Quality Assurance Supervisor at Emzor Pharmaceutical Industries, explores how the quality profession can utilise artificial intelligence.
Learning from Sherlock Holmes
Jo Dowdall, Author at Catalyst Consulting, explores what Lean Six Sigma practitioners can learn from Sherlock Holmes.