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Creating a safe audit environment
Damien Tiller, Quality Manager, Lead PQMS and QMS auditor, UK, explores the difference between a good and bad audit.
A certified management system to engage employees
How much do employees genuinely care about what happens to the future of their organisation? Richard Walsh, Principal Assessor at NQA, explores.
Meet the CQI Standards Panel
Richard Green, Managing Director and founder of Kingsford Consultancy Services, explains the important work of the CQI’s Standards Panel.
Tideway: Our quality team
Hussain Ali, CQP MCQI, Quality Lead at Tideway reveals why the Tideway quality team enforces a collaborative working approach.
Air bag risk sparks Toyota recall
Toyota is recalling 191,000 cars in North America and Japan due to air bags that may not inflate properly during a crash. We speak to three quality professionals for their perspective on the story.
How to structure your quality team
Kate Armitage, Head of Quality Assurance at Qualsys, puts together her best practice guide for who you should include in your quality team.
Meet the new Fellows
Three of the CQI’s latest members to regrade as Fellows talk to Alicia Dimas about the reasons behind their applications, the process and what advice they would like to give to future applicants
David Hutchins celebrates gold anniversary as CQI member
David Hutchins, CQP FCQI, Chairman and Principal at David Hutchins International, is marking 50 years as a member of the CQI, the same year the Institute celebrates its centenary. Alicia Dimas, from the CQI, talks to him about being involved with the organisation and how he discovered the benefits of the Japanese approach to quality early in his career
Let’s get Brazil talking about quality!
The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success. Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, talks to Alicia Dimas about how the Academy is promoting quality management and what challenges quality professionals face in the country
Thriving in the digital age: four strategies to enable supply chain productivity
It has been advocated that ‘supply chains compete, not individual firms’ for over 30 years, but this often fails to be the case in practice. Jan Godsell, Professor at the University of Warwick, asks why this is so difficult to achieve, and why advances are on the horizon