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Impact of climate change considerations on ISO 45001
IRCA Principal Auditor Ravindiran Gurusamy takes a closer look at the impact of ISO’s climate change amendment on ISO 45001 when considering an occupational health and safety management system.

Feeling safe to speak up
Do you feel able to flag issues or mistakes in your workplace, asks quality management trainer and coach Alan Clark CQP FCQI.

The rewards of being a Trustee
As part of a series shining a spotlight on some of the many volunteer roles at the CQI, Rachelle Beasley CQP MCQI, Quality and Health and Safety Manager at WEPA, discusses her role as a member of the CQI’s Board of Trustees.

The quality professional in the era of sustainability and Quality 4.0
Deming special interest group members Christopher Chinapoo CQP FCQI and Dr Kevan Leach examine the skills and roles the quality professional needs to operate collectively in the era of sustainability.

Setting a precedent in Yemen
Nassar Almahfadi, QHSE Lead Auditor and Regional Manager of Quality Systems in HSA Group, recently broke new ground when becoming the first IRCA-certified auditor in Yemen. Learn more about his quality journey.

Metrics motivate performance and behaviours
How often do you think about the behaviours your metrics motivate? Are they the ‘right’ ones, and will they motivate ethical behaviours and approaches, asks Ryan Renard CQP FCQI

Elevating the customer experience
In a crowded market, how can quality professionals ensure their brand stands out? Susan Samaroo CQP MCQI explains the benefits of a ‘surprise and delight’ approach.

Preventing workplace injuries with hazard identifcation
IRCA Principal Auditor Ravindiran Gurusamy outlines a methodology that can be used to identify and prevent health and safety hazards in the workplace.

A tactical manoeuvre
After 23 years in the services, transitioning away from a military career could have been a daunting prospect. Here, Lead Auditor Daniel Davidson explains how he went on to forge a career in quality and compliance.

Exploring hidden dimensions Part 6: another look at the double-edged sword
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.