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Challenges of ensuring quality in AI
With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.
Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.
ICP's ongoing journey to innovation
The team from the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE – named as one of two Quality Organisation of the Year winners at this year’s International Quality Awards – was also a finalist for the Digital Innovation Award.
Leadership and commitment in ISO 9001:2015
Alexander Woods, CQI certification manager, explains why the theme of leadership is so crucial in the revised quality management system standard.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.