Search
Search our content by date or relevance.
The quality professional in the era of sustainability and Quality 4.0
Deming special interest group members Christopher Chinapoo CQP FCQI and Dr Kevan Leach examine the skills and roles the quality professional needs to operate collectively in the era of sustainability.
Building strong quality cultures and capabilities in organisations
Advocacy and fostering strong relationships are essential for building and integrating quality capability throughout an organisation. Fiona Payne, Senior Quality Manager at CapGemini, Lee Major, Deputy Director, Quality and Regulatory Assurance Division at UKHSA and Chris Achillea, HSEQ Director at Sodexo share their insights on the integral role quality professionals can play in achieving a quality culture and embedding quality capabilities to drive organisational performance.
Championing a quality culture
Implementing an organisation-wide quality culture requires strong leadership with a clear vision, employee engagement and an openness to embracing technology. In the first of two blogs, Mitchell Reed CQP MCQI, Quality Manager, CloudNC, explores how organisations can champion a quality culture to improve, drive innovation and secure a competitive advantage.
Setting a precedent in Yemen
Nassar Almahfadi, QHSE Lead Auditor and Regional Manager of Quality Systems in HSA Group, recently broke new ground when becoming the first IRCA-certified auditor in Yemen. Learn more about his quality journey.
Metrics motivate performance and behaviours
How often do you think about the behaviours your metrics motivate? Are they the ‘right’ ones, and will they motivate ethical behaviours and approaches, asks Ryan Renard CQP FCQI
Elevating the customer experience
In a crowded market, how can quality professionals ensure their brand stands out? Susan Samaroo CQP MCQI explains the benefits of a ‘surprise and delight’ approach.
Navigating the complexities of compliance, performance and quality
Today – in a highly regulated market – compliance alone does not distinguish you from your competitors. Organisations must go beyond compliance to achieve performance. Willy Vandenbrande has led a successful career in quality management for over 35 years – first as a quality manager and later as a consultant. He shares his thoughts and insights on the historically complex relationship between compliance and quality.
Preventing workplace injuries with hazard identifcation
IRCA Principal Auditor Ravindiran Gurusamy outlines a methodology that can be used to identify and prevent health and safety hazards in the workplace.
A tactical manoeuvre
After 23 years in the services, transitioning away from a military career could have been a daunting prospect. Here, Lead Auditor Daniel Davidson explains how he went on to forge a career in quality and compliance.
Advancing quality management through collaborative engagement
Dave Smith, Chair of the CQI Council reflects on the CQI’s first new look CQI Council meeting. Bringing together elected CQI members and external stakeholders, the Council discussed critical priorities from positioning quality management as a strategic tool to developing a quality management culture and capability.