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Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
Published: 1 Jul 2024
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.

Embracing the full picture
Published: 9 May 2024
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.

Considering an alternative Lean approach to ISO's Harmonized Structure
Published: 27 Mar 2024
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.

Auditing collaborative business relationship management systems
Published: 13 Jun 2023
Louise Jones takes a closer look at ISO 44001:2017 and auditing collaborative business relationship management systems.

Selecting the right problem-solving strategy
Published: 8 Jun 2021
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.