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Susan Samaroo CQP MCQI

Embracing the full picture

Published: 9 May 2024

Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.

Selecting the right problem-solving strategy

Published: 8 Jun 2021

Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.

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