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Creating a safe audit environment
Damien Tiller, Quality Manager, Lead PQMS and QMS auditor, UK, explores the difference between a good and bad audit.
A certified management system to engage employees
How much do employees genuinely care about what happens to the future of their organisation? Richard Walsh, Principal Assessor at NQA, explores.
Meet the CQI Standards Panel
Richard Green, Managing Director and founder of Kingsford Consultancy Services, explains the important work of the CQI’s Standards Panel.
Tideway: Our quality team
Hussain Ali, CQP MCQI, Quality Lead at Tideway reveals why the Tideway quality team enforces a collaborative working approach.
Air bag risk sparks Toyota recall
Toyota is recalling 191,000 cars in North America and Japan due to air bags that may not inflate properly during a crash. We speak to three quality professionals for their perspective on the story.
Meet the Fellow: Ammanath Govindan Kutty
Ammanath Govindan Kutty, CQP FCQI, speaks to Dina Patel about what obtaining fellowship means to him.
Quality behaviours
Paul Vaughan CQP, FCQI, Lead Quality Manager in Projects at Siemens Mobility, asks you to put yourself in your customers’ shoes and make quality a habit.
How to structure your quality team
Kate Armitage, Head of Quality Assurance at Qualsys, puts together her best practice guide for who you should include in your quality team.
The benefits of achieving certification for GDPR compliance
Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.
Risk Based Thinking
The International Organization for Standardization (ISO) and the International Accreditation Forum (IAF) have put together an Auditing Practices Group Guidance on: Risk Based Thinking. Read how ISO 9001 – Quality management can address risk planning in your organisation