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Watch: Four TED talks for innovation
Inspiring lectures to help boost your productivity and spark new ideas in your work
Best of the CQI eLibrary: change management
Change management is a major challenge for quality professionals today. We highlight five of the latest articles on change management.
Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
ISO 9001:2015 – Who are the interested parties?
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties
Who are our customers?
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
Quality and consumer trust in the age of fake news
Triaster’s Brad Fagan explains why a culture of quality is critical as businesses embrace the digital age.
The context of the organisation
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.
National Apprenticeship Week: Training engineers at Europe’s most complex nuclear site
Richard Smith, quality manager EHS&Q at Sellafield, explains how the nuclear decommissioning site is paving the way for a new generation with a greater skillset.
How to conduct a successful audit risk evaluation
Andrew Ward explains how he helped create a bespoke audit solution to support Balfour Beatty and Crossrail during construction of the new Woolwich station.
Update: ISO 17021-3 to launch in January
Major changes to ISO 17021-3 are underway and the new standard will be published in January 2017.