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Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.

I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.

A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.

Developing knowledge and confidence
As part of a series of articles on different quality qualifications, Joanna Bak, a quality assurance assistant at Ixion, part of Shaw Trust, tells her experience of completing the Quality Practitioner Apprenticeship with Six Pillars Consulting.

Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.

From chaos of deception to quality of Deming
International Project Quality Lead Rasoul Aivazi examines the issue of counterfeit academic qualifications on organisational quality systems.

Learning globally recognised skills
As part of a series of articles on different quality qualifications, Jayne Nixon PCQI, Quality Support Manager at Unipart Rail, UK, outlines her experience of undertaking the Level 4 Quality Practitioner Apprenticeship course, studying with Whyy? Change.

Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.

Managing a changing climate
Dr Nigel Croft CQP FCQI, Chair of the ISO Joint Technical Coordination Group for Management System Standards from 2021 – 2023, takes a closer look at ISO’s climate change considerations now incorporated into management systems standards.

Insight into companies – culture is what's left
Ryan Renard CQP MCQI, QMS Manager at Ontic, takes a closer look at what makes a successful culture in the workplace.