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The auditor’s integrity report
Ammara Tasnim, Head of Customer Experience and Quality Management at Ufone, explains the importance of understanding ethics, and of not compromising your values when you are auditing an organisation
How great leadership powers success
The CQI’s first corporate connect event of 2019, Driving Performance and Enabling Change: How Great Leadership Powers Success, took place on 29 January in London, held in collaboration with Shirley Parsons Limited (SPL).
Meet the volunteer: Priyanka Viswanathan
Priyanka Viswanathan, Senior Engineering Auditor at Arm Ltd, talks about her experience as a CQI volunteer.
Traditional ingredients for continuous improvement
The CQI’s fourth Corporate Connect event of the year, presented by John Lewis Partnerships, explored how starting slow can ignite rapid change.
Tried-and-true ingredients for continuous improvement
The CQI’s fourth Corporate Connect event of the year, presented by John Lewis Partnership, explored how starting slow can ignite rapid change.
Getting your message across
The topic for CQI’s third Corporate Connect event of the year was how quality professionals should engage with their audience and make their communications truly compelling.
World Quality Day 2017 — Your chance to demonstrate leadership
Qualsys reveals its plans to recognise leadership in quality and the many forms that it takes.
Meet the Fellow: Steven Moir on his ISO 9001 transition journey
Steven Moir, CQP FCQI, is the quality and compliance manager, and part of the extended leadership team within DigiPlex. Here, he explains why transition to ISO 9001:2015 is important.
Customer loyalty lessons from the new London branch
Natasha Cowan reports on the second London branch event to find out how quality professionals are leading the way in customer loyalty.
How I became a Fellow: Amanda McKay
As part of the CQI’s new Meet the Fellow series, we interview quality advocate Amanda McKay to find out what it takes to achieve this prestigious grade and how she is developing the next generation of quality professionals.