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Should an audit be announced?
Is the element of surprise helpful when it comes to conducting an audit? Caitlin McArthur, Audit & Compliance Manager at Sodexo, makes the case against surprising clients with an audit.
Effective auditing starts with the end result in mind
Internal auditors need to ensure that top management fully understand what audit results are telling them. Andy Nichols, CQP FCQI, Quality Program Manager at Michigan Manufacturing Technology Center in the US, explains how.
Planning for audit success or for the sake of planning?
When looking ahead to conducting an audit, are you planning for success, or just planning for the sake of planning? IRCA Lead Auditor Andy Lau takes a look at three key points to consider for internal audits.
Working hard is hardly working
Many businesses are trapped into the belief that productivity means working your staff longer and harder, but lessons to the contrary go back more than 40 years. Robert Menzies CQP MCQI, Continuous Improvement Manager at Fresenius Kabi Ltd, reviews those lessons.
Why company style should not replace company effectiveness
Andrew Ward CQP MCQI explains why a strong written business procedure should be front and centre for all organisations, helping to maintain the company image.
Affiliate - renewing your CQI membership for 2023
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Practitioner - renewing your CQI membership for 2023
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