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5 minutes with… Andrew Clark
Published: 19 Mar 2019
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
CQI Derby and Nottingham Branch - ISO 45001:2018 - Health And Safety Systems
CQI Derby and Nottingham - ISO 45001:2018 - Health And Safety Systems
CQI NoS: David Hoyle - Quality management - time for a change in approach?
David Hoyle reviews traditional Quality Management systems
World Quality Day 2019
Thursday 14 November 2019
BS 9009 – 2019 open for consultation
Published: 19 Feb 2019
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.
CQI Wales - Customer Experience and Customer Journeys
Learn from Ian Stanbury how to implement the 'Customer Focus' Quality Principle
What measures should you be recording?
Published: 5 Feb 2019
Susannah Clarke, Managing Director at PMI, explores how recording the right measures can help you to improve your processes.
Watch out for the CQI’s new ISO 9004:2018 guide
The CQI and partner Catalyst have developed a guide for ISO 9004:2018 ‘Quality management – Quality of an organisation – Guidance to achieve sustained success’ to support users in interpreting and applying the standard.
How to achieve an effective management review
Published: 18 Jan 2019
Angelique Macrez, Group Performance Improvement Manager at Osborne, explains the benefits of the management review.
The CQI turns 100
Published: 1 Jan 2019
The CQI is proud to celebrate its past, present and future.