Search our content by date or relevance.
Customer loyalty and the role of the quality professional
Published: 14 Mar 2019
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.
Quality for 21st century top management
The roundtable 21st Century Top Management Challenges in Quality and the Implications for Implementation and Culture Change was an exclusive event for CQI Corporate Partners that took place on 5 March at the CQI offices in London, held in collaboration with The Oakland Institute for Business Rese
World Quality Day 2019
Thursday 14 November 2019
ISO 14001 – The green business’ standard
Published: 27 Feb 2019
Danièle Huet-Kouo talks about companies’ environment and social responsibility and how the ISO 14001:2015 certification process can help them achieve their environmental goals
BS 9009 – 2019 open for consultation
Published: 19 Feb 2019
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.
How great leadership powers success
The CQI’s first corporate connect event of 2019, Driving Performance and Enabling Change: How Great Leadership Powers Success, took place on 29 January in London, held in collaboration with Shirley Parsons Limited (SPL).
Exclusive to our Corporate Partners: Driving Performance and Enabling Change: How Great Leadership Powers Success
This event will help equip leaders with the skills and techniques to have an immediate impact back in the workplace.
The CQI turns 100
Published: 1 Jan 2019
The CQI is proud to celebrate its past, present and future.
Human factors in manufacturing – Part 2
Published: 20 Dec 2018
In the second part of this two part series, David Scrimshire explores how to better address the root causes for human errors and how to motivate people in your organisation
The policy voice of the CQI
Published: 6 Dec 2018
The CQI’s seventh Corporate Connect event of the year explored the role of the CQI’s policy department.