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Risk management and risk appetite: a necessary balancing act
New guidance from the UK’s Engineering Council describes the role of professional engineers and technicians, including quality management professionals, in dealing with risk. Here, we speak to Estelle Clark CQP FCQI FRSA about the guidance, including the concept of ‘risk appetite’.
How the International Water Association aims to keep the taps running
Water companies need to take a balanced approach to managing long-term urban infrastructure in a sustainable way, says the International Water Association’s Rita Brito.
How quality can improve supply chain business performance
The global supply crisis means many organisations need to focus on building better partnerships with high-quality suppliers, says Bob Hughes CQP FCQI .
Raising and auditing ESG standards – from Lima to London
Find out how applying internationally recognised standards, such as B Corp, is supporting the development of a South American health food business.
Quality in a fourth industrial revolution world
Accredited conformity assessment is an effective way to maintain standards among the emerging technologies that make up the so-called fourth industrial revolution, argues Jeff Ruddle, Strategic Director at UKAS.
Quality assurance in the supply chain
At global supply chain service group Czarnikow, CEO Robin Cave says a philosophy of continuous improvement leads to consistency of quality.
The continuing relevance of ISO 9004
ISO 9004 should be seen as more than pure guidance if it is to help ensure standards for today’s organisations, says Richard Green, Senior Consultant at Kingsford Consultancy Services.
The role of quality assurance in the UK energy sector transformation
For Ivan Ericsson, Head of Quality Management at engineering and management consultants Expleo UK, treating assurance as a strategic tool, rather than just a box-ticking exercise, is critical to the future of the UK energy sector.
Engagement of people
Raffat Khatoon Mohammed, CQP MCQI, ISO 9001, 14001 and 45001 Lead Auditor at Qatar Primary Materials Company (QPMC), explains how ‘engagement of people’ helped QPMC to overcome staff and skill shortages during the Covid-19 pandemic.
Resilience at the heart of the nation’s defence
Lisa Taylor, CQP MCQI, Corporate Quality Manager at Dstl, explains how the organisation's resilience planning meant it was able to pivot quickly to remote working and continue to support government and its existing customers in the UK’s response to Covid-19.