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Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
Value-adding apprenticeship
As part of a series of articles on different quality qualifications, Rachel Wood PCQI, Quality Associate at the Callisto Pharma Group in the UK, outlines her experience of undertaking the Level 4 Quality Practitioner course, studying with Six Pillars Consulting.
Exploring hidden dimensions Part 4: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
Ensuring quality is baked right in
Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.
Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Exploring hidden dimensions: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.
I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.