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Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.

The power of ISO 56001: shaping the future of innovation management
ISO 56001 Innovation management system – requirements is due to be published next year. Frédéric Sauzet calls on members to get involved during the current development stage of the standard.

What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.

How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.

BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.

Auditing collaborative business relationship management systems
Louise Jones takes a closer look at ISO 44001:2017 and auditing collaborative business relationship management systems.

Adopting a business management system
Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.

Workplace best practice at South American IT consultancy, Hexacta
Hexacta, finalists for Quality Organisation of the Year at the CQI’s 2022 International Quality Awards, uses best practices in the workplace, alongside state-of-the-art technologies, to ensure the highest standards of quality across more than 130 live projects.

Digital transformation and quality management – What are the relations?
Digital transformation is a term increasingly used in everyday life. But how is it connected with quality management? Galina Robertsone, Quality Manager for the Baltics region at HAVI Logistics, explains.

Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.