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The benefits of achieving certification for GDPR compliance
Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.
Applying Lean principles in management systems auditing
Jessen Yeoh, Principal Advisor at Business Improvement Services (Australasia) for Lloyd’s Register, explains how Lean can help auditors reduce waste and achieve a value-added audit experience.
ISO 9001 auditing guidance launched by industry and stakeholders
A guide to what makes a good ISO 9001 Quality Management System (QMS) audit has been produced by industry, government and a group of stakeholders involved in management systems certification. Launching on
9 June, Quality in the Supply Chain forms part of the UK’s celebrations for World Accreditation Day (WAD) 2019 and ties in with the theme – Adding Value to Supply Chains.
Leading a process-based organisation
Sponsored article: Catalyst explores the role of a leader in establishing and maintaining a quality process in an organisation.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
Tried-and-true ingredients for continuous improvement
The CQI’s fourth Corporate Connect event of the year, presented by John Lewis Partnership, explored how starting slow can ignite rapid change.
Leadership – it’s about people
In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute to their business success.
Sharing the power of knowledge
ISO 9001:2015, the world’s leading quality management system standard, addresses the importance of knowledge in supporting quality. To learn more, the CQI London Branch invited Andrew Trickett, a highly experienced Knowledge Manager at Arup to speak at their event ‘Using Knowledge Management to Improve Quality’ on 20 February.
How to engage with Human Activity Systems
Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.
The pitfalls of failing to prioritise quality
Trish Faulkner Pratt, CQP MCQI, reflects on the value of integrating ISO 9001 in business operations and the negative consequence of neglecting standards.