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The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.

Navigating the rocky road ahead
The European Confederation of Institutes of Internal Auditors has published its annual Risk in Focus report. What are the topics of concern for internal auditors, and how can they support their organisations in key risk areas?

Streamlining the audit process
Pedro Medel Reyes, Quality and Compliance Manager at Perforadora México of Grupo México, has streamlined the audit process for his company to improve efficiency. Here, he explains the work which led to him becoming a finalist in the Emerging Talent Award at this year’s CQI International Quality Awards.

Audit SIG attendees and the future of audit
The Chartered Quality Institute’s Audit SIG Conference, in partnership with Inmarsat and sponsored by Société Générale de Surveillance (SGS), took place on September 15 at Inmarsat’s headquarters in London. At the end of the event, delegates and Audit SIG members stopped to share their thoughts on the future of the audit industry and their key takeaways from the event.

Influencing objectivity and integrity in audits
William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits.

Maintaining quality standards in disruptive times through internal audits
Youmna Abboud, Quality Assurance and Regulatory Affairs Associate at Zimmer Biomet, Middle East, explains why internal audits are required during the coronavirus pandemic.

Eliminating the costs of poor quality
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.

Setting and meeting KPI targets
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.

Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

CQI Birmingham branch: The Nadcap approach to root-cause analysis
The CQI Birmingham branch event, held on 29 July, educated attendees about the role of the Performance Review Institute, a not-for-profit trade association that administers the National Aerospace and Defense Contractors Accreditation Program (Nadcap). Amandip Sandhu, CQP FCQI, Quality Engineer at Bromford Technologies-Alcester, reveals all.