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Turning up the dial on good quality

Quality re-imagined

Published: 14 Jan 2025

Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again. 

Damien Tiller, founder and compliance specialist, TQC

Challenges of ensuring quality in AI

Published: 19 Dec 2024

With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.

Lead Auditor Ravindiran Gurusamy

The key to compliance

Published: 23 Nov 2023

IRCA Principal Auditor Ravindiran Gurusamy examines the compliance obligations that are required in an environmental management system.

Navigating the rocky road ahead

Published: 6 Oct 2022

The European Confederation of Institutes of Internal Auditors has published its annual Risk in Focus report. What are the topics of concern for internal auditors, and how can they support their organisations in key risk areas?

Taking the mystery out of ISO 9001:2015

Published: 23 Feb 2017

The CQI spoke to Lucy Payne, CQP MCQI, quality management consultant at CQI and IRCA Approved Training Partner, Vale Quality Management Services to find out her career advice and how the training clarifies ISO 9001:2015.