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Quality Careers Week

The process approach to audit – a unicorn?

Published: 6 Dec 2024

A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.

Calibration measurements

Calibration – that's what you need

Published: 25 Sep 2024

Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI

Agata Kucharczyk

Overcoming Six Sigma scepticism

Published: 20 Dec 2023

Compliance auditor Agata Kucharczyk outlines the significant benefits of employing Six Sigma methodologies, as well as ISO standards, to improve the quality of an organisation’s output.

Man atop a pyramid

Hierarchy of improvement

Published: 19 Oct 2023

Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.