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How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries. In 2003, they introduced unique activities called PIM (Performance Innovation Management). Including PIM, they have established effective systems for motivating of its members, from top management to general employees, to be engaged in improvement. PIM activities are carried out not just at the head office in Tokyo, but also in the nanufacturing plants in Japan and in their local offices around the globe. Among these activities, the PIM matches are an entirely unique approach.
Chartered Quality Institute responds to Chartered Institute of Building draft Code of Quality Management
On 25 February 2019 the Chartered Institute of Building (CIOB) published a draft Code of Quality Management.
Customer loyalty and the role of the quality professional
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.
The ‘Understanding the International Standard’ report range
Our range of the ‘Understanding the International Standard' reports provide a detailed analysis and interpretation of the ISO Standards for quality occupational health and safety, and environment management systems, and auditing guidelines.
Quality for 21st century top management
The roundtable 21st Century Top Management Challenges in Quality and the Implications for Implementation and Culture Change was an exclusive event for CQI Corporate Partners that took place on 5 March at the CQI offices in London, held in collaboration with The Oakland Institute for Business Research and Education
ISO 14001 – The green business’ standard
Danièle Huet-Kouo talks about companies’ environment and social responsibility and how the ISO 14001:2015 certification process can help them achieve their environmental goals
A joint effort for the environment
Environmental auditing is not a one man, or woman, job. Nigel Leehane, Chair of the ISO sub-committee on Environmental Auditing, speaks to Alicia Dimas about the sub-committee work and how it liaises with the CQI to guide organisations to achieve their environmental goals
Watch out for the CQI’s new ISO 9004:2018 guide
The CQI and partner Catalyst have developed a guide for ISO 9004:2018 ‘Quality management – Quality of an organisation – Guidance to achieve sustained success’ to support users in interpreting and applying the standard.
How great leadership powers success
The CQI’s first corporate connect event of 2019, Driving Performance and Enabling Change: How Great Leadership Powers Success, took place on the 29 January in London, and was held in collaboration with Shirley Parsons Limited (SPL).
How great leadership powers success
The CQI’s first corporate connect event of 2019, Driving Performance and Enabling Change: How Great Leadership Powers Success, took place on 29 January in London, held in collaboration with Shirley Parsons Limited (SPL).