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Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
How not to audit: Learnings from Audit SIG’s LinkedIn group
Drawing on opinions from members of the CQI Audit SIG’s LinkedIn group, we look at some of the pitfalls to avoid when conducting an audit.
Applying Deming’s principles to hiring auditors
Lead auditor Rasoul Aivazi explains how Deming's principles of profound knowledge apply to a conscientious approach to auditing.
How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.
Continuing the quality journey after winning Emerging Talent award 2020
In the latest of our series of Q&As with winners of the International Quality Awards Emerging Talent category, we catch up with the 2020 winner, John Jack, Quality Engineer at LifeScan.
Communicating quality through storytelling
Sandy Domingos-Shipley CQP MCQI on how to improve engagement through telling stories.
Quality management systems offering sustainable solutions to reduce waste
Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste.