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Setting and meeting KPI targets

Published: 8 Sep 2020

Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.

Risk-based thinking in ISO 9001

Published: 8 Sep 2020

Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.

Setting and applying SMART objectives

Published: 11 Aug 2020

Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

Meet the Fellow: Roxann Dawson

Published: 6 Aug 2020

Roxann Dawson, Head of Quality at Network Rail, UK, talks to Daniel Moore about her recent success of achieving Fellowship status.

Back to normal or back to the future?

Published: 6 Aug 2020

From a variety of positions, governments around the world are trying to kick-start their economies and recover from the constraints of lock-down. But return to what?

The demise of the management representative

Published: 6 Aug 2020

Dr Christel Fouche, Health and Safety Specialist and Lead Auditor, shares her experience for performing successful audits under the ISO 45001 standard, and explains how to adapt to changes following the migration from OHSAS 18001.