Auditing courses
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7 hours (indicative)
ISO/IEC 20000-1:2018 Foundation (IT-SM)
This course provides delegates who have an existing, basic knowledge of, or experience in, service management with an understanding of the management systems approach and the requirements of ISO/IEC 20000-1, and to provide a basis for delegates who wish to go on to complete CQI and IRCA Certified IT-SM Auditor Training courses.
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Lean Six Sigma Training
An exciting programme of webinars, courses, workshops and masterclasses focusing on process improvement and Deming methodology.