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Quality through the years

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The Chartered Quality Institute (CQI) has a rich heritage.

The Chartered Quality Institute (CQI) has led in advancing the quality of products and services across industry since its inception in 1919. The CQI is proudly celebrating this heritage and the evolution of the quality management discipline in the last 100 years. 

Quality professionals enable all organisations to deliver good governance, assurance, continuous improvement and leadership. This legacy will endure for generations as the need to deliver trusted products and services becomes more and more critical in a digital age.

Vincent Desmond, CEO of the CQI said: “Society would not be where it is today without quality.  Behind every improvement in service and product there is an individual, team or organisation that has driven change through quality method.  Please watch our centenary video to look at this in more detail”