Valeo quality manager visits CQI Birmingham branch

The CQI Birmingham branch welcomed Dave Treadwell, CQP MCQI, Quality and Techcare Manager, and other members of the team for an informative presentation on 4 July 2019.

Delegates learnt how the automotive supplier Valeo started over 90 years ago in a workshop in Saint-Ouen, just outside of Paris. Today, it operates in 33 countries and affiliates with automakers globally, with further international development planned to China, Poland, the Czech Republic and India.

The Valeo team explained about their research and development (R&D) operations. Valeo’s global strategy is based on innovation and growth, with a focus on technologies that reduce CO2 emissions. Valeo creates innovative products and systems that help protect the environment, reduce CO2 and other greenhouse gas emissions and promote the development of intuitive, connected and more autonomous driving.

Quick Response Quality Control has allowed the Valeo Group to support their quality measurement and to continually drive to maintain customer satisfaction

The PDCA (plan, do, study, act) approach is applied throughout the business with Quick Response Quality Control (QRQC), creating a mindset that also addresses environment, health and safety. The talk on QRQC implementation was particularly interesting. This is part of Lean – measuring and documenting processes before and after a change, as well as on a long-term basis. QRQC has allowed the Valeo Group to support their quality measurement and to continually drive to maintain customer satisfaction, said the speaker.

Any incidents are dealt with in a timely manner, and any red alerts and lessons learnt are shared with global sites instantly, through the dedicated Valeo Portal.

Treadwell described the company’s emphasis on ongoing development of employees’ skills, open communication at all levels, involvement with follow up, and support.