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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Setting and meeting KPI targets

Published: 8 Sep 2020

Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.

Setting and applying SMART objectives

Published: 11 Aug 2020

Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

Risk-based thinking

Published: 6 Aug 2020

Luis Alberto Palacios Vásquez, Technical Director at Integral Consulting Group, Guatemala, South America, explains the importance of risk-based thinking during the audit process.

The new normal for remote audits

Published: 8 Jun 2020

Amy Schewe, CQP PCQI, Quality Manager at Thin Metal Parts in Colorado Springs, US, explains how remote audits can help auditors with conducting successful audits during and after the coronavirus pandemic.

Keeping business afloat during Covid-19

Published: 22 May 2020

Suzanne Hill, CQP FCQI, Director and Quality Executive at Assured Quality Improvements Limited, UK, and Chair of CQI Derby and Nottingham branch, talks to Daniel Moore about how she is adapting to new ways of working during the coronavirus outbreak.

The correct measurement

Published: 28 Mar 2019

Richard Asiedu Ofori, Msc, MBA, CQP, MCQI, Head of the Industrial Metrology Department at Ghana Standards Authority, explains the functions of measurement traceability for coordinating metrological confirmation and why this is important to assure quality in manufacturing and international trade

Portsmouth International Port migrates to ISO 45001

Published: 30 Jul 2018

John Feltham, Systems and Standards Compliance Manager at Portsmouth International Port, talks to Alicia Dimas about the organisation’s successful migration from OHSAS 18001 to ISO 45001, just one month after the new standard was released.

Assuring the future of the assurance market

Published: 14 May 2018

John Rowley, Global CEO at SAI Global Assurance, headline partner of the 2018 International Quality Awards, talks to Tracy Tyley about his role, company goals, and the key challenges affecting the industry.

The dangers of cowboy certification

Published: 8 Jun 2017

In an extract from Quality World magazine (June 2017), Rob Fenn, CQP FCQI, chief executive of the British Assessment Bureau, reveals how cowboy certification is threatening the reputation of ISO 9001:2015 and the industry. He speaks to UKAS about the value of accreditation and the pitfalls for organisations tempted to cut corners.

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