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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Quality frameworks are essential for businesses

Bridging the gap

Published: 13 Mar 2025

Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.

Finger tapping iPad during audit inspection

Learning laboratory

Published: 24 Jan 2025

Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

IAF CertSearch, global transparency in suppliers

Enhancing global transparency

Published: 6 Jan 2025

In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Setting and applying SMART objectives

Published: 11 Aug 2020

Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

Applying the Deming System of Profound Knowledge

Published: 16 Apr 2020

Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.   

Best of the CQI eLibrary: root cause analysis

Published: 30 Mar 2017

Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.

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