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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Quality frameworks are essential for businesses

Bridging the gap

Published: 13 Mar 2025

Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.

Finger tapping iPad during audit inspection

Learning laboratory

Published: 24 Jan 2025

Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

IAF CertSearch, global transparency in suppliers

Enhancing global transparency

Published: 6 Jan 2025

In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Gunther Augustin, Director of Global Quality Assurance at Dr Schar

Ensuring quality is baked right in

Published: 24 May 2024

Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.

Engagement of people

Published: 19 May 2021

Raffat Khatoon Mohammed, CQP MCQI, ISO 9001, 14001 and 45001 Lead Auditor at Qatar Primary Materials Company (QPMC), explains how ‘engagement of people’ helped QPMC to overcome staff and skill shortages during the Covid-19 pandemic.

Setting and applying SMART objectives

Published: 11 Aug 2020

Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

Applying the Deming System of Profound Knowledge

Published: 16 Apr 2020

Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.   

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