Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Perceptions contributing to a quality culture
Ryan Renard CQP MCQI examines how the way in which we perceive our environment contributes to a quality culture.
Managing the risks of risk assessments
Caitlin McArthur, Audit & Compliance Manager at Sodexo, addresses the many challenges around assessing risk at work.
A psychologist, a quality guru and a president walk into a bar…
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.
Importance of allocating sufficient planning time for an ISO audit
Tony Brachmanski CQP MCQI takes a closer look at how much time auditors should spend planning an audit.
Driving sustainable IT with quality assurance
Quality assurance should be at the heart of improving sustainable IT practices, says Kashif Husain.
Ten reasons why mock audits should be part of quality strategy
Sandy Domingos-Shipley CQP MCQI, creator and Managing Director of The Systems Link, makes the case for staging mock audits.
Eliminating occupational health and safety risks
Occupational health and safety (OH&S) is a must. IRCA Principal Auditor Ravindiran Gurusamy outlines best practice for investigating OH&S incidents.
Navigating the rocky road ahead
The European Confederation of Institutes of Internal Auditors has published its annual Risk in Focus report. What are the topics of concern for internal auditors, and how can they support their organisations in key risk areas?
Cognitive bias and its impact on outsourcing
Cognitive biases can have a serious impact on supply chain management when it comes to outsourcing vendors. Krishnan Lakshminarayanan CQP MCQI, a Lead Auditor and Senior Manager at William Hare in India, examines some common examples and looks at how they can be avoided.
Adapting to the new normal: third-party audits
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.
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