Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Championing quality in Zimbabwe
Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.
Challenges of ensuring quality in AI
With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Creating a lasting impact
As part of our series of Q&As with CQI Fellows, CQI Trustee Christopher Chinapoo CQP FCQI tells us about his journey to becoming the first CQI member in the Caribbean to achieve this prestigious grade.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.
Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.
Supporting women in quality
Lionel Abbey, CQP FCQI, explains how he has helped support Akorfa Wuttor, Assistant Lecturer at University of Professional Studies, Accra (UPSA), Ghana, in her career, and how UPSA’s quality management course is attracting more women into quality roles across Africa.
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