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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

use of artificial intelligence in third-party certification audits

Use of AI in third-party certification processes

Published: 17 Dec 2024

Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Calibration measurements

Calibration – that's what you need

Published: 25 Sep 2024

Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI

Audit to boost organisational capabilities

Enhancing the role of auditing to boost organisational capability

Published: 22 Jul 2024

How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.

Man atop a pyramid

Hierarchy of improvement

Published: 19 Oct 2023

Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.

Measuring with micrometer for calibration

Calibration – an essential process

Published: 23 Aug 2023

IRCA-certified Lead Auditor Gautam Kumar Maiti PCQI examines the importance of ensuring correct calibration of all instruments at the start of a project.

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