
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Calibration – an essential process
IRCA-certified Lead Auditor Gautam Kumar Maiti PCQI examines the importance of ensuring correct calibration of all instruments at the start of a project.

BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.

Preparing for unannounced audits of medical devices
ISO 13485 internal auditor Karandeep Singh Badwal, explains what to expect and how to prepare for unannounced audits of companies with a UKCA or CE-marked medical device.

Managing the risks of risk assessments
Caitlin McArthur, Audit & Compliance Manager at Sodexo, addresses the many challenges around assessing risk at work.

Quality – the gold standard in projects and services
Mott MacDonald Quality Director Judith Ward and Senior Quality Manager Scott Walker discuss the importance of quality and the consequences of not addressing it.

A psychologist, a quality guru and a president walk into a bar…
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.

ISO 9001 in healthcare: Certifying a service, not a product
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.

Eliminating occupational health and safety risks
Occupational health and safety (OH&S) is a must. IRCA Principal Auditor Ravindiran Gurusamy outlines best practice for investigating OH&S incidents.

Welding: it’s time to clear the air
Welding is key in many industries, but can endanger the workforce. George Assimacopoulos explains how quality professionals can help mitigate the risks.

Workplace best practice at South American IT consultancy, Hexacta
Hexacta, finalists for Quality Organisation of the Year at the CQI’s 2022 International Quality Awards, uses best practices in the workplace, alongside state-of-the-art technologies, to ensure the highest standards of quality across more than 130 live projects.
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