Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.
BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.
Auditing collaborative business relationship management systems
Louise Jones takes a closer look at ISO 44001:2017 and auditing collaborative business relationship management systems.
Adopting a business management system
Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.
The missing puzzle piece in quality project management
Lesley Elder-Aznar explains how quality professionals can ensure large and complex projects stay on target in a competitive environment.
Workplace best practice at South American IT consultancy, Hexacta
Hexacta, finalists for Quality Organisation of the Year at the CQI’s 2022 International Quality Awards, uses best practices in the workplace, alongside state-of-the-art technologies, to ensure the highest standards of quality across more than 130 live projects.
Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.
Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.
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