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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Managing quality and risk in projects

Published: 20 Jan 2021

Abdullah Shaiban, Project Inspection Supervisor at Saudi Aramco – a multinational petroleum and natural gas company – highlights the importance of integrating risk into a quality management system.  

Utilising the '8D Approach' in business

Published: 15 Dec 2020

Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.

Auditing Santa's Workshop

Published: 15 Dec 2020

With Christmas soon approaching, Hussain Ali, CQP MCQI, Quality Manager at Jacobs Engineering, explains how an audit at Santa’s Workshop taught him how to deliver more efficient audits during and after the festive season.

Eliminating the costs of poor quality

Published: 13 Oct 2020

Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.

Setting and meeting KPI targets

Published: 8 Sep 2020

Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.

Supporting women in quality

Published: 31 Mar 2020

Lionel Abbey, CQP FCQI, explains how he has helped support Akorfa Wuttor, Assistant Lecturer at University of Professional Studies, Accra (UPSA), Ghana, in her career, and how UPSA’s quality management course is attracting more women into quality roles across Africa.  

Women in Quality: Samantha Jackson

Published: 28 Feb 2020

Samantha Jackson, PCQI, and Quality Assurance at Uniper, speaks to the CQI about her career in quality and how Uniper is helping to bring more gender diversity into the energy sector. 

Quality motivation

Published: 2 Jul 2018

Sponsored article: Paul Vaughan, Lead Quality Manager in Projects at Siemens talks about how his company is working to improve workforce involvement and motivation to use quality tools.

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