Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Setting and meeting KPI targets
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
Supporting women in quality
Lionel Abbey, CQP FCQI, explains how he has helped support Akorfa Wuttor, Assistant Lecturer at University of Professional Studies, Accra (UPSA), Ghana, in her career, and how UPSA’s quality management course is attracting more women into quality roles across Africa.
Women in Quality: Samantha Jackson
Samantha Jackson, PCQI, and Quality Assurance at Uniper, speaks to the CQI about her career in quality and how Uniper is helping to bring more gender diversity into the energy sector.
Quality motivation
Sponsored article: Paul Vaughan, Lead Quality Manager in Projects at Siemens talks about how his company is working to improve workforce involvement and motivation to use quality tools.
Meet Qatar’s first ISO 45001 certified company
Shipping company Nakilat was certified to the new international standard for occupational health and safety management within two weeks of its launch. Here’s how they did it.
Deming Management for Quality (part 2): Systemology - Everything is connected
In the second part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki look at organisations as systems, and the importance of ‘seeing the bigger picture’ to stay relevant
How Qualsys embraces the evolution of quality management systems
In this sponsored feature, Kate Armitage, product quality assurance manager at Qualsys, shares how the company helps businesses adapt to new challenges in the quality profession. Qualsys is a proud sponsor of the CQI’s International Quality Awards.
Does the NHS need a QMS overhaul? Or does it just need a QMS?
Christina Champion, director of The Light Blue Consultancy Company, explores if quality professionals need to bring their expertise in quality management systems (QMS) to the NHS
The dangers of cowboy certification
In an extract from Quality World magazine (June 2017), Rob Fenn, CQP FCQI, chief executive of the British Assessment Bureau, reveals how cowboy certification is threatening the reputation of ISO 9001:2015 and the industry. He speaks to UKAS about the value of accreditation and the pitfalls for organisations tempted to cut corners.
The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
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