Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Embracing the full picture
Published: 9 May 2024
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
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