
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

When quality is crucial
Amarjit Kaur Gill CQP MCQI outlines why it is vital that companies help every one of their employees to see quality as integral to their role.

Give back, get back
As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.

The sky is the limit
As part of a series of articles on different quality qualifications, Massimo Narna, who works in product assurance at the European Space Agency (ESA), describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.

Learning while working
As part of a series of articles on different quality qualifications, Lauren Bonnington, Quality Assurance Lead at TT Electronics, UK, outlines her experience of undertaking the Level 4 Quality Practitioner apprenticeship course, studying with Whyy? Change.

Mastering quality systems
As part of a series of articles on different quality qualifications, Steve Wilson, a Software Quality Assurance Engineer at Microchip Technology in Germany, describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.

Adding value to audits of management systems
Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee.

The future value of auditing from an industry perspective
Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future.
IT project communication as a quality risk
George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry

The magic ingredient
Take a look inside Coca-Cola’s operating requirements brochure, KORE, then read Amanda Pauley’s interview with Coca-Cola’s global director of quality and food safety strategy, policy and programmes, Neil Marshall.

Selling Quality Management Systems to the CEO
Angela Fumpson argues that in order for quality professionals to influence the CEO, they must understand the vision and goals of the business.
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