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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Assuring the future of the assurance market

Published: 14 May 2018

John Rowley, Global CEO at SAI Global Assurance, headline partner of the 2018 International Quality Awards, talks to Tracy Tyley about his role, company goals, and the key challenges affecting the industry.

Rating quality

Published: 11 Apr 2018

Ratings systems could change the way we view quality standards and the role that organisations, such as ISO, play in quality certification.

How to engage with Human Activity Systems

Published: 17 Jan 2018

Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.

The dangers of cowboy certification

Published: 8 Jun 2017

In an extract from Quality World magazine (June 2017), Rob Fenn, CQP FCQI, chief executive of the British Assessment Bureau, reveals how cowboy certification is threatening the reputation of ISO 9001:2015 and the industry. He speaks to UKAS about the value of accreditation and the pitfalls for organisations tempted to cut corners.

Fish Fraud: How the Marine Stewardship Council tackles unregulated fishing

Published: 2 Jun 2017

In the early 1990s the impact of overfishing on the marine environment and on seafood supplies was reaching a critical point. This year the Marine Stewardship Council is celebrating its 20th anniversary and the picture is looking far healthier. In an extract from June's Quality World magazine, Dina Patel speaks to supply chain standards director Michael Platt and manager Jaco Barendse to discover how they are leading the sustainable seafood movement.

IT project communication as a quality risk

Published: 14 Mar 2017

George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry

Auditing for improvement

Published: 27 Sep 2016

Dan Kent, CQP FCQI, Head of Quality at Lloyd’s Register, explains how internal and external auditors can benefit from the CQI's Profession Map and drive improvement.

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