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Deming SIG explores improvement in ISO 9001:2015
Find out what happened at the latest Deming SIG event, which focused on providing an A3 structured approach to achieving improvement in organisations.

BaxterStorey: Our sustainability journey
Henry Cawson, Sustainability Manager at hospitality provider Baxterstorey, reveals how the company is improving its sustainability practices by transitioning to ISO 14001:2015 Environmental Management Certification.

Let’s get Brazil talking about quality!
The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success. Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, talks to Alicia Dimas about how the Academy is promoting quality management and what challenges quality professionals face in the country

Solving problems with the CQI Competency Framework
Brian Rutter, CQP FCQI, formerly Systems Interface Engineering Manager at Ford Motor Company, explores how the CQI’s Competency Framework can encourage innovative solutions.

Time to challenge and reshape the cost of quality paradigms
Bob Goodwin, CQP MCQI MSc PGDip, explains why the cost of quality should not be the main focus for quality professionals

Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

Innovation – What does it look like in quality environments?
Sponsored article: This article looks at how quality methods can provide the structure and environment required to stimulate and develop innovation in business, to better serve customers and stakeholders.

Whole process improvement in construction projects
Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.

How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.

ISO 9001:2015 and ISO 14001:2015 – CQI Transition Policy
CQI and IRCA Transition Policy for ISO 9001:2015 and ISO 14001:2015