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The missing puzzle piece in quality project management
Lesley Elder-Aznar explains how quality professionals can ensure large and complex projects stay on target in a competitive environment.
ISO 9001 in healthcare: Certifying a service, not a product
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.
Importance of allocating sufficient planning time for an ISO audit
Tony Brachmanski CQP MCQI takes a closer look at how much time auditors should spend planning an audit.
Driving sustainable IT with quality assurance
Quality assurance should be at the heart of improving sustainable IT practices, says Kashif Husain.
Ten reasons why mock audits should be part of quality strategy
Sandy Domingos-Shipley CQP MCQI, creator and Managing Director of The Systems Link, makes the case for staging mock audits.
The auditing dilemma
Should auditors focus more on human behaviour and how could this be measured? Ian Rosam, Chief Product Officer at DeepFathom explains why this question is key.
Recruitment problems? It starts with the advert
With 67% of respondents to the CQI’s Workforce Insight research saying they had struggled to recruit for quality and audit roles, it has never been more important for job adverts to hit their target. Mark Walsh CQP MCQI, an IRCA lead auditor and director at Q-Sys Solutions, highlights some common pitfalls, and how to avoid them.
Digital transformation and quality management – What are the relations?
Digital transformation is a term increasingly used in everyday life. But how is it connected with quality management? Galina Robertsone, Quality Manager for the Baltics region at HAVI Logistics, explains.
What role does data play in ensuring quality?
Poornima Ramaswamy, Chief Transformation Officer of business analytics platform Qlik, outlines the important role played by real-time data in ensuring quality in production.
Navigating the rocky road ahead
The European Confederation of Institutes of Internal Auditors has published its annual Risk in Focus report. What are the topics of concern for internal auditors, and how can they support their organisations in key risk areas?