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BS 9009 – 2019 open for consultation
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.

What measures should you be recording?
Susannah Clarke, Managing Director at PMI, explores how recording the right measures can help you to improve your processes.

5 minutes with… Anthony Kamau, PCQI Quality & Risk Manager, East Africa at Laborex (CFAO Healthcare)
Anthony Kamau talks to Alicia Dimas about how quality is playing an increasingly important role in the East African health sector

How to achieve an effective management review
Angelique Macrez, Group Performance Improvement Manager at Osborne, explains the benefits of the management review.


Human factors in manufacturing – Part 2
In the second part of this two part series, David Scrimshire explores how to better address the root causes for human errors and how to motivate people in your organisation

Canadian Blood Services celebrates WQD
Canadian Blood Services celebrates World Quality Day with an open house at the organisation’s operations facility in Brampton, Ontario.

The policy voice of the CQI
The CQI’s seventh Corporate Connect event of the year explored the role of the CQI’s policy department.

The policy voice of the CQI
The CQI’s seventh Corporate Connect event of the year explored the role of the CQI’s policy department.

Artificial Intelligence: A powerful tool for quality professionals
Chiamaka Igwe, Quality Assurance Supervisor at Emzor Pharmaceutical Industries, explores how the quality profession can utilise artificial intelligence.